Residents
Onboarded Apartment MembersIf your apartment is already onboarded with MyApartmentCare, raise a Help & Support request directly from the mobile app. You can track your request and receive updates in the app.
Open the App ›
SUPPORT
Need Help?
With Your Apartment?
Get the right support based on your role in MyApartmentCare. Residents can raise support requests directly through the mobile app, apartment admins can connect with our support team through call or message, and security staff can reach their apartment admin whenever assistance is needed. Whether it is about app features, account access, payments, visitors or general support, the right help is always within reach.
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Better support. Better apartment living.
Apartment Admins
Direct Support AccessApartment admins can reach our support team directly from the mobile app. Call and message options are available for urgent help, administrative assistance and support queries.
Open the App ›
Security Staff
Reach Your Apartment AdminSecurity staff should contact their apartment administrator whenever support is required. The apartment admin can then coordinate with the MyApartmentCare support team when needed.
Security Staff
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Apartment Admin
Join MyApartmentCare
New ApartmentsRepresenting an apartment association or planning to bring MyApartmentCare to your community? Reach out to learn about features, onboarding, setup and pricing.
Contact Us ›
HOW TO GET SUPPORT
Simple Steps to Get Support
Share the right details with us and our team will help you through the appropriate support channel.
1
Raise a Request / Contact
Residents can raise a request in the app. Apartment admins can contact us directly through the available app options.
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2
Share Details
Provide clear details about the question or issue so our team can understand your request properly.
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3
Our Team Reviews
Our support team reviews the information and works on the request or guides the apartment admin.
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4
Get an Update
Residents receive updates through the mobile app. Apartment admins may receive updates directly through the available support channel.
CONTACT INFORMATION
Reach Out to Us
Apartment admins and new apartment communities can reach us using the following details.
Email Us
myapartmentcare@gmail.com
Call / WhatsApp
+91 9743507192
Visit Website
myapartmentcare.com
Support Hours
Monday - Saturday
10:00 AM - 5:00 PM
10:00 AM - 5:00 PM